“When the Wi-Fi Breaks and the Lock Doesn’t Work” — The Hidden Tech Risks of Hosting
Let’s be real for a second. You didn’t get into hosting to troubleshoot routers or deal with smart locks that stop working at midnight. You’re a creator of experiences; a hospitality pro. Maybe even a one-person show. But in 2025, tech is part of the experience — and when it breaks, it breaks your business.
We’ve seen it all:
✅ Guests locked out because a smart lock wasn’t set up properly.
✅ Wi-Fi that randomly goes down (but only when a 5-star review is on the line).
✅ Hosts getting their Airbnb accounts hijacked and bookings stolen.
✅ Hidden camera accusations — even when the host had done nothing wrong.
Sound familiar? You’re not alone.
So, What’s the Fix?
No, it’s not learning IT or hiring a full-time tech manager; it’s about having the right partner — someone who gets your world and speaks fluent smart-home, cybersecurity, and guest expectations.
That’s where Kyloson comes in.
We Handle the Tech, So You Can Host
Here’s a snapshot of the services we provide for vacation rental owners:
🛠️ Smart Lock & Device Troubleshooting
We troubleshoot and configure smart locks, cameras, thermostats, TVs the right way, by making sure your devices are secure.
📶 Secure, Reliable Guest Wi-Fi
We monitor your network, protect your bandwidth, and keep your guests happy.
🧠 Security for YOU
We lock down your Airbnb/VRBO accounts, secure your devices, and keep scammers out.
🧯 Emergency Monitoring & Support
Something weird happening? Internet down? We’re your “hacker-on-call.”
📚 Training & Coaching
We’ll show you (and your team) how to avoid tech headaches — in plain English.
You Don’t Need to Be Technical. You Just Need a Partner Who Is.
If you’re managing a vacation rental — or 20 — and want peace of mind without the overwhelm, we’ve got your back. We’ve helped everyone from first-time hosts to superhosts keep their properties smart, safe, and stress-free.
Let us help you do the same.
📍 Our Director of Business Development - Cindy Barton - will be attending the 2025 Vacation Rental Women's Summit, August 19 - 21, in Charleston, SC - https://vrwsummit.com/.